This element is the most important item in our portfolio and we strive to continually improve our services.
Each quarter our clients' are invited to complete our Satisfaction Report which covers the following headings:-
- Attendance
- Regular staff
- Performances
- Time keeping
- Acceptance of instructions
- Willingness to carry out other duties
- Interfacing with others
- Skills attainment
- Negative comments
From these reports we activate feedback to the clients with the intention of improving our services from the information supplied.
This report is very important to us as we seek to achieve excellence in our services.
